Privacy & Security

We have updated our Privacy Policy effective April 29, 2009 to better describe how we use the information you provide us.

Cambria Cove values you and respects your privacy. We use the information we collect about you to help improve our product offering and to communicate better with you about products, services, and promotions we think you may be interested in.

You can always find the most recent version of our privacy policy on this page.

Updated: 4/29/2009

What information does Cambria Cove collect and why?

We collect information you provide when you place an order, register with us, send us an e-mail or call us, enter a sweepstakes or enroll in a club or service. This information may include:

Your name
Your mailing address
Your e-mail address
Your phone number
Your purchase history
Your credit card number

To serve you better, we may combine information you give us online or through our catalogs. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.

Who does Cambria Cove share information with?

We share personal customer information with our agents, representatives, trusted service providers, and contractors for limited purposes. Those purposes may be fulfilling customer orders; offering products and services in connection with our web site; customer service; or finishing credit card transactions.

We may also share your information with third parties whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. These select partners may use that information to contact you with information about products and services they think might interest you.

Cambria Cove reserves the right to work with law enforcement officials in the investigation of any possible unlawful activities of our customers related to electronic communication transmitted on our site. Cambria Cove will have no legal responsibilities for such disclosures. We may also give information to other groups for fraud protection and credit risk reduction. We may share grouped demographic and statistical information with our other partners. No personal information that can identify any individual person is shown in that disclosure.

Your California Privacy Rights

California Civil Code Section 1798.83, also known as S.B. 27, allows individual customers who have provided their personal information to Cambria Cove to request information about our disclosures of certain categories of personal information to third parties for their direct marketing purposes. Such requests must be submitted to us in one of the following ways: send a letter to Cambria Cove Consumer Care; 2501 McGee #324, Kansas City, MO 64108; or 1.866.944.COVE (2683). Within thirty days of receiving such a request, we will provide a list of the categories of personal information disclosed to third parties for third party direct marketing purposes during the immediately preceding year, along with the names and addresses of these third parties. This request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted to locations other than those specified above.

What technical devices and processes does Cambria Cove use to collect information about me?

Our technology lets us identify what type of browser you are using, the web site from which you enter Cambria Cove and the pages you view as you tour our site. This technology helps us compile grouped statistics about online guests and their use of Cambria Cove. These statistics allow us to improve the design and content of our site to better serve your needs.

Cambria Cove uses cookies to provide features like auto-login and to determine when customers have visited our site before. If your browser is set to reject cookies, we cannot make auto-login available to you. Auto-login includes giving you access to your address book without first entering your Cambria Cove user name and password.

Like most web sites, the servers that serve our web site automatically identify your computer by its IP address. We log IP addresses and we use them to track things like the number of people that visit our web site.

How do I access and change my e-mail preferences?

When you make a Cambria Cove account, it automatically shows that you want to get promotional information from Cambria Cove about news on Cambria Cove products, services, and events. It also indicates that you would like to be told about special offers, products and free samples from Cambria Cove.

If you do not want to be contacted by Cambria Cove for promotional purposes, you may unsubscribe at any time.

How do I access and change my contact preferences?

When you make an account on CambriaCove.com or sign up for our email list, your account automatically indicates that you want to get promotional information from Cambria Cove about news on Cambria Cove products, services, and events via email. It also indicates that you would like to be told about special offers, products and free samples from Cambria Cove. If you do not wish to be contacted by email, please unsubscribe by going to the unsubscribe link. Cambria Cove does not share or rent email lists to third parties.

If you would prefer that Cambria Cove not send you catalogs or postal mail and not share your information with selected third parties, you may go to the Contact Us section on our customer service page to take yourself off our mailing list or call us at 866-944-COVE (2683).

How do I access and change my personal information?

You can change or delete your personal information anytime. Simply go to the My Account link. You can update any of your personal information by choosing what information you would like to update.

What technology does Cambria Cove use to ensure the security of credit card transactions?

We seek high standards in credit card security to better protect the information you give us when you shop on Cambria Cove. Our servers use Secure Socket Layer (SSL) to protect storage and transference of your data from wrongful parties. We also use a digital secure server ID to give you more security when you are on the Internet.

How secure is my Cambria Cove account information?

To protect your account information, Cambria Cove asks that you enter a valid user name and password before buying anything using your account information. If you choose to store your credit card information with your user account, the full credit card number will never be shown through your web browser again. All credit card information will be cleared any time your account is reset.

Cambria Cove also has security measures to protect the loss, misuse, and change of your information. Only certain employees and agents of Cambria Cove have access to this information. This information is only used for completing your order.

Are my personal messages private when I buy gifts from Cambria Cove?

When you add a personal message to your order, it is secured by Cambria Cove. For order fulfillment, an order-processing representative may view your message. Once again, third parties are not allowed to use this information. They can only fulfill orders and service your questions.

Does Cambria Cove ensure the security and privacy practices of other sites it links to?

While we carefully select the web sites we link to, we are not at fault for the privacy practices or content of these web sites. You are under the privacy policy of the operator of that site when you give personal information to them, not the Cambria Cove privacy policy. Please read the policy of that site before sharing any information.

How will I know when Cambria Cove changes its privacy policy?

Our privacy policy is regularly reviewed to make sure we continue to serve the privacy interests and needs of our customers. If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our web site. Those changes will go into effect on the date posted in the notice. The new policy will apply to all current and past users of our web site, and will replace any prior policies that are inconsistent. You should check our web site occasionally for more information on how we use the data we collect.

How do I contact Cambria Cove if I still have questions?

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from Cambria Cove please let us know by calling us at 1.866.944.COVE (2683) or by sending us an email. If you would like to update or correct your email address, mailing address or other personal information with us please contact us the same way.

If you still have questions or concerns about our privacy policy, please write us at:

Cambria Cove
2365 Iron Point Road
Suite #150
Folsom, CA 95630

User Comments

We welcome your comments about our web site. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively "Comments") sent to our web site shall be and remain the exclusive property of Cambria Cove. Your submission of any such Comments shall constitute an assignment to Cambria Cove of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Cambria Cove will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any information you consider to be confidential or any original creative materials such as stories, product ideas, computer code or original artwork.

Hyperlinks to other Web Sites

To the extent our web site contains hyperlinks to outside services and resources, the availability and content of which Cambria Cove does not control, any concerns regarding any such service or resource, or any hyperlink thereto, should be directed to the particular outside service or resource.

Disclaimer

This web site and all content available on this web site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this web site, that your use of this web site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this web site, and that Cambria Cove shall not be liable for any damages of any kind related to your use of this web site.

Product Information

The prices displayed on our web site or in our catalog are quoted in U.S. Dollars and are valid and effective only for orders placed from a billing address in the U.S.

Inaccuracy Disclaimer

From time to time there may be information on our web site or in our catalog that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Cambria Cove reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).

Legal Terms

This agreement and any transaction between you and Cambria Cove is to be governed under the law of the State of Missouri, including conflicts of laws. You agree to submit to the exclusive jurisdiction of the state or federal courts located in the County of Jackson in Kansas City, Missouri for any matters arising from or related to this web site.

All of the Content on this web site is subject to copyright, trademark, service mark, trade dress and other intellectual property rights or licenses held by Cambria Cove. Your use of the trademarks, service marks, trade dress and copyrighted material displayed on this web site is strictly prohibited. You may download, print and store selected portions of the Content, provided you (1) only use these copies of the Content for your own personal, non-commercial use, (2) do not copy or post the Content on any network computer or broadcast the Content in any media, and (3) do not modify or alter the Content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Cambria Cove, Inc. reserves complete title and full intellectual property rights in any Content you download from this web site. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content.

Terms & Conditions

Your purchase of products from us constitutes your agreement to follow these Terms and Conditions and to be bound by them. These Terms and Conditions May Change. Cambria Cove reserves the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products from us or use our web site.

Shipping and Processing Fees

Our shipping and processing charges are intended to compensate our company for the cost of processing your order, handling and packing the products you purchase and delivering them to you. We encourage you to also review detailed information about our shipping and processing fees.